Legal notice
Welcome to Smart Vault Co. This Legal Notice sets out important information about the ownership, operation, content, and use of our website.
By accessing or using https://www.smartvaultco.com/, you acknowledge that you have read and understood this notice, together with our Terms of Service and other applicable website policies.
1. Website Operator
This website is operated by:
DVK CLEANING PTY LTD
22 West Ave
Queanbeyan NSW 2620
Australia
Website: https://www.smartvaultco.com/
Customer Service Email: [email protected]
Business Contact: Shannon Pollock
References to "Smart Vault Co.", "we", "us", and "our" throughout the website refer to DVK CLEANING PTY LTD, unless otherwise stated.
2. Website Purpose and Product Information
Smart Vault Co. provides online retail information and offers kitchen-related products, which may include vegetable-washing basins, measuring cups, measuring spoons, and other products displayed in the online store.
We make reasonable efforts to ensure that product descriptions, photographs, dimensions, specifications, and prices are accurate and current.
However, website content may occasionally contain typographical errors, outdated information, display differences, or technical inaccuracies.
Product photographs are provided to help customers understand the appearance and intended use of an item. Actual appearance may vary slightly due to lighting, screen settings, manufacturing processes, or packaging updates.
Customers should review the product information and any supplied instructions before purchasing or using an item.
3. No Unstated Product Certifications or Guarantees
Unless expressly stated in the relevant product listing or accompanying documentation, the appearance of a product on our website should not be interpreted as a representation that it has a particular certification, material composition, safety rating, heat tolerance, or specialist performance characteristic.
For example, customers should not assume that a kitchen product is dishwasher-safe, microwave-safe, heat-resistant, or certified for a particular food-contact standard unless the relevant information is expressly provided.
Nothing in this section excludes or limits any guarantee or representation that is required by law.
4. Intellectual Property Rights
Unless otherwise stated, website materials, including original text, graphics, logos, product photographs, visual layouts, design elements, and other content, are owned by or licensed to us.
These materials are protected by applicable intellectual property laws.
You may access and view website content for personal, non-commercial purposes, including browsing products and making purchases.
You must not reproduce, distribute, republish, modify, commercially exploit, or otherwise use protected website materials without prior written permission, except where permitted by law.
All third-party trademarks, names, and logos appearing on the website remain the property of their respective owners.
5. Accuracy and Availability of Website Content
We aim to keep our website information accurate, useful, and up to date.
Nevertheless, we do not guarantee that every page, product listing, price, image, or technical feature will always be available or free from error.
We may correct errors, update product descriptions, modify website layouts, or change available products when reasonably necessary.
Where an error affects an order or a customer's rights, we will address the matter in accordance with applicable law and our contractual obligations.
6. External Links and Third-Party Services
Our website may contain links to external websites or use third-party services, including payment processing, shipping, analytics, website hosting, and other operational tools.
These services may operate independently and may be governed by separate terms, privacy policies, and legal notices.
We do not control every aspect of external websites or third-party services. A link is provided for convenience and does not automatically constitute an endorsement or guarantee of the external provider.
Customers should review the relevant third-party terms before using an external service or providing information directly to that provider.
7. Limitation of Liability
To the extent permitted by applicable law, we are not responsible for losses arising from circumstances outside our reasonable control, unauthorised website access, third-party service interruptions, or a customer's improper use of products.
We do not exclude or restrict liability where doing so would be unlawful.
Nothing in this Legal Notice, our Terms of Service, or any other website policy excludes, restricts, or modifies:
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Consumer guarantees under the Australian Consumer Law.
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Statutory rights and remedies that cannot be excluded.
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Liability that cannot lawfully be limited or excluded.
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Any other mandatory protection available to a customer under applicable law.
Where a limitation is legally permitted, it applies only to the extent allowed by law.
8. Australian Consumer Law
Our business operates subject to applicable Australian laws, including the Australian Consumer Law contained in Schedule 2 of the Competition and Consumer Act 2010 (Cth).
Products supplied to consumers may be covered by statutory guarantees concerning acceptable quality, fitness for purpose, correspondence with description, and other legally recognised requirements.
Where a product fails to meet an applicable consumer guarantee, customers may be entitled to a repair, replacement, refund, or other remedy depending on the circumstances.
Nothing in our website content or policies is intended to suggest that customers must give up rights provided by the Australian Consumer Law.
9. Privacy and Personal Information
We take privacy seriously and handle personal information in accordance with our Privacy Policy and applicable privacy requirements.
Personal information may be collected when customers browse the website, place orders, make payments, request support, or communicate with us.
For further information about the collection, use, storage, and disclosure of personal information, please review our Privacy Policy or contact us at:
10. Governing Law
This Legal Notice and matters relating to the use of our website are governed by the laws of New South Wales, Australia, together with applicable Commonwealth laws.
Any dispute will be subject to the applicable legal rules concerning jurisdiction, venue, and consumer rights.
Nothing in this section prevents a customer from relying on mandatory legal protections or bringing proceedings in a forum where permitted by law.
11. Amendments to This Legal Notice
We may revise this Legal Notice from time to time to reflect changes in our website, business structure, products, service providers, or legal obligations.
Any updated notice will be published on our website with a revised effective date.
Customers are encouraged to review this page periodically to remain informed about the current terms governing website use.
12. Contact Details
For questions about this Legal Notice, website content, intellectual property, or general business information, please contact:
DVK CLEANING PTY LTD
Attn: Shannon Pollock
22 West Ave
Queanbeyan NSW 2620
Australia
Email: [email protected]
Website: https://www.smartvaultco.com/
This Legal Notice is intended to provide general information about our website and business. It should be read together with our Terms of Service, Privacy Policy, Return and Refund Policy, and Shipping Policy.